Help with Individual Plans
(Not through employer)

For help when applying for a New Policy
Phone: 1(800) 320-2915

Billing Questions
Phone: 1(800) 756-4105
Fax: 1(855) 207-1202

Individual Plan Claims

Dental and Critical Illness Plus Claims 
Phone: 1(800) 286-1129
Dental Fax: 1(866) 849-2038
CI Plus Fax: 1(855) 733-4615

Short Term Medical Claims
Phone: 1(800) 756-4105
Fax: 1(855) 207-1205

Member contact form

Help with Group Plans
(Offered through employer)

Billing Questions
Phone: 1(888) 777-9368
Fax: 1(855) 854-4570

Group Plan Claims

Dental Claims:
Phone: 1(800) 286-1129
Fax: 1(866) 849-2038

Life and AD&D, Short Term Disability,
Accident and Critical Illness Claims:
Phone: 1(800) 286-1129
Fax: 1(855) 733-4615

Long Term Disability Claims:
Phone: 1(877) 254-0085
Fax: 1(207) 766-3448

Member contact form
Employer/Organization contact form

Home Office

Hours: 8am to 5pm PT
Phone: 1(800) 794-5390
Fax: 1(855) 854-4570
PO Box 1271, MS E8L
Portland, OR 97207-1271

Producer/Agent Customer Service

Group Products
Phone: 1(800) 794-5390
Fax: 1(855) 854-4570

Individual Products
Phone: 1(800) 756-4105
Fax: 1(855)207-1202

Producer/Agent contact form

Provider Customer Service

Phone: 1(800) 286-1129
STM Fax: 1(855) 207-1205
Dental Fax: 1(866) 849-2038

Provider contact form

 

Report Health Care Fraud

If you know someone abusing the system or feel you are victim of health care or insurance fraud in any of our seven states, contact our investigations team.

All information received is confidential, and you may remain anonymous if you choose. Our system cannot record your e-mail address.

Report Fraud Online
24-hour Hotline:
1(877) 664-2466

Submit a Fraud Report Form